1. Who these terms are between
These terms govern your participation in the ConvinceIQ Affiliate Program. They are an agreement between you (the "Affiliate") and Newkonomy Limited, the company that operates ConvinceIQ ("ConvinceIQ", "we", "us").
By submitting an affiliate application you confirm that you have read and accept these terms, and that you are at least 18 years old and able to enter into a binding agreement.
2. Applying and being accepted
Applying does not make you an affiliate. We review every application and may accept or decline it at our discretion, without giving reasons. You become an affiliate only when we confirm your acceptance by email and issue you a partner code.
You must give accurate information in your application and keep it up to date. We may suspend or end your participation if the information you gave was materially inaccurate.
3. Your partner code and referral link
On acceptance we issue you a unique partner code and a referral link. They are personal to you and may not be transferred, sold, or shared with another person or business.
You may use them in your own channels — your website, newsletter, social posts, community, client work, and similar — in line with section 6.
4. How referrals are attributed
When someone follows your referral link we store a cookie in their browser for 60 days, subject to their cookie choices. If they purchase a ConvinceIQ subscription online within that period, the purchase is attributed to you. Where more than one affiliate link has been followed, the most recent one is credited.
For sales handled by our sales team, attribution depends on your partner code being given to us — for example entered on the demo booking form — before the deal closes.
Attribution depends on technology neither party fully controls. Cookies can be declined, cleared, blocked, or lost when a buyer switches device or browser. We credit what our systems record, and we cannot credit referrals our systems did not capture.
5. Commission and payment
- Online (self-serve) purchases: 25% of what the referred customer actually pays during their first 12 months as a customer.
- Sales-led and Enterprise deals: 10% of first-year contract value, calculated on licence fees only and excluding implementation, onboarding, services, and pass-through costs.
- Commission is calculated on amounts we have actually collected, net of discounts, and does not include taxes we collect and remit.
- Commission is paid monthly by PayPal, on NET-60 terms after the month in which we collect the payment, with a minimum payout of US$50. Balances below the minimum roll forward.
- We can only pay you once you have supplied valid payout details. We are not responsible for payments delayed or lost because the details you gave were incorrect.
- You are responsible for your own taxes, and for any registration or reporting obligations that apply where you live or operate. Commission amounts are stated exclusive of any applicable taxes.
6. What you must not do
The following void the commission on any affected transaction and may end your participation:
- Self-referral — earning commission on subscriptions for you, your own company, your workspace, or any billing identity you control.
- Bidding on ConvinceIQ brand terms, or close variants and misspellings, in paid search; or running ads that appear to originate from us.
- Posting your code or link to coupon, deal, or voucher aggregator sites.
- Presenting yourself as ConvinceIQ, or creating accounts, pages, or profiles that could be mistaken for ours.
- Making claims about ConvinceIQ that we have not published — about capabilities, pricing, performance, security, or customers.
- Unsolicited bulk messaging, or any promotion that breaches applicable marketing, privacy, or consumer-protection law.
- Modifying our name, logo, or other brand assets, or using them outside the guidance we provide.
7. Refunds, chargebacks, and adjustments
Commission follows the money. If a payment is refunded, reversed, charged back, or found to be fraudulent, the related commission is reversed and deducted from your next payout, or invoiced back to you if no further payout is due.
We may withhold payment while we investigate suspected fraud or a breach of section 6.
8. Your relationship with us
You take part as an independent contractor. Nothing here creates an employment relationship, partnership, joint venture, or agency, and neither party may bind or incur obligations for the other.
You are responsible for your own costs of taking part.
9. Personal data
Each party is responsible for its own compliance with applicable data-protection law. We process the information in your application and payout details to run the program — see our Privacy Policy for how we handle personal data.
You must not collect personal data from prospective customers on our behalf, or represent that you are doing so.
10. Changing the program
We may change these terms, the commission rates, or the structure of the program. We will give at least 30 days' notice by email of any change that reduces commission rates or materially reduces your rights.
Changes are not retroactive: commission already earned before a change takes effect is paid on the terms that applied when it was earned. Continuing to promote ConvinceIQ after a change takes effect means you accept the updated terms.
11. Ending participation
Either of us may end your participation at any time on 30 days' notice. We may end it immediately, and withhold unpaid commission, if you breach section 6 or act fraudulently.
On ending, you must stop using your partner code, referral link, and our brand assets. Commission properly earned before that date is paid on the normal schedule, subject to the minimum payout.
12. No warranties, and limits on liability
The program is provided as-is. We do not guarantee any level of traffic, conversion, earnings, or continued availability of the program or of tracking.
To the extent the law allows, neither party is liable for indirect or consequential loss, or for lost profits or revenue. Our total liability arising out of the program is limited to the commission payable to you in the 12 months before the event giving rise to the claim.
Nothing in these terms excludes liability that cannot lawfully be excluded.
13. Governing law
These terms are governed by the laws of the Hong Kong Special Administrative Region, and the courts of Hong Kong have exclusive jurisdiction over any dispute arising from them.
14. General
These terms are the entire agreement between us about the program and replace any earlier discussion about it. If any part is found unenforceable, the rest continues to apply. A delay in enforcing a right is not a waiver of it.
These terms are written in English. Where they are translated, the English version governs in the event of any inconsistency.
Questions about the program can be sent to the address on our contact page.